Guts Casino Terms

Welcome to Guts Casino. These Terms and Conditions govern your use of our website, our games, our sportsbook and our poker platform. By completing Guts register and creating an account, you agree to be bound by these terms in full. We are operated by Zecure Gaming Ltd., registration C 69036, of 199 Experience Centre, Ta' Xbiex Seafront, Ta' Xbiex XBX 1027, Malta. We hold a Malta Gaming Authority sub-licence MGA/CRP/1117/2025/02, issued 16 October 2025, and a UK Gambling Commission licence 056427, issued 12 February 2020. If you do not agree with any part of these terms, we ask that you refrain from using our services.

Acceptance and Eligibility

By using our platform, you confirm that you are at least 18 years old, or 19 where the local legal age of majority is higher. We reserve the right to request proof of age and identity at any time. Only one account per person, household, IP address, device, telephone number, payment account and email address is permitted. We do not accept new accounts from the United States and its territories, and a substantial list of further restricted jurisdictions applies, including Alberta and Ontario in Canada, Australia, the United Kingdom for certain products, and numerous other countries listed in our full restricted territories policy. It remains your responsibility to check whether online gambling is lawful in your jurisdiction before you register.

Your Account

When you complete Guts casino login for the first time, you must provide accurate, current and complete information. We may carry out identity checks, particularly once your cumulative lifetime deposits reach €2,000, and we may request proof of identity, proof of address, proof of payment ownership and evidence of source of funds. We may delay or decline withdrawal requests until these checks are completed to our satisfaction. You are responsible for keeping your Guts login credentials confidential, and we are not liable for losses arising from unauthorised access where you have failed to protect your account details.

Currencies and Account Settings

We support EUR, GBP, CAD and AUD accounts. You choose your account currency at registration, and this currency cannot be converted or changed afterwards, so please select carefully before you proceed.

Deposits and Withdrawals

Our minimum Guts deposit is €10, and we accept Visa, Mastercard, Interac, Interac e-Transfer, Neteller, Skrill, Paysafecard, Trustly and bank transfer. The minimum Guts withdrawal is €10 or £10, rising to €20 on certain payment methods. We process withdrawal requests within 24 hours, though identity verification may extend this timeframe. Cashout times vary by method: bank transfers take 2-7 banking days, Visa and Mastercard withdrawals take 2-5 banking days, Neteller and Skrill withdrawals typically complete between 15 minutes and 24 hours, and Trustly payments are often immediate but may take 1-3 banking days depending on your bank.

We pay withdrawals only to the account from which funds originated, unless we agree otherwise in writing. Deposits must be wagered at least once before we release them for withdrawal, and we may apply a fee to cover costs associated with funds that have not been put into play.

Guts Bonus and Promotions

We offer a range of promotions, and every Guts bonus we provide is subject to specific terms displayed at the time of the offer. Casino deposit bonuses are claimed from the Rewards section or the cashier on a minimum deposit of €10, and carry 35x wagering requirements to be completed within 7 days, with a maximum bet of €5 while wagering remains incomplete. Deposits made via Neteller, Skrill or Paysafecard do not qualify for these deposit bonuses. Bonus funds remain locked to casino play until wagering is met, and any bonus balance falling to €0.10 is automatically forfeited. You may hold only one bonus at a time, and deposit bonuses cannot be stacked.

Game contribution rates towards wagering vary: slots contribute 100%, table games 10%, live casino games generally 15%, with select live titles such as Dream Catcher, Crazy Time and Monopoly Live contributing 50%, while video poker does not contribute. Deposit bonuses are unavailable to residents of a number of listed countries, including Germany, Great Britain, Sweden and Russia, among others.

Guts free spins winnings are credited as real money with no wagering requirement attached. You have 24 hours to claim awarded spins and 72 hours to use them once claimed. Where a deposit triggers free spins, that deposit must still be wagered once before any withdrawal. We also operate the Game of Guts loyalty feature, where qualifying casino and live casino bets of €0.30 or more fill a progress bar and trigger a wheel spin, rewarding free spins, super spins or cash prizes, all of which we credit wager-free. Prizes expire seven days after being awarded, and Bonus Buy slots do not contribute towards progress.

Sports bettors may claim our Sports Welcome Offer, a 100% match on a first deposit of at least €10 up to €100, subject to 8x wagering at minimum odds of 1.80 within 30 days. Any Guts promo code associated with a specific campaign must be entered correctly at the time of deposit or registration to qualify, and we reserve the right to refuse promotions where terms have not been met.

Games, Poker and Sportsbook

We provide access to Guts slots numbering around 4,400 titles, alongside 669 jackpot games, table games, crash games, virtual sports and video poker. Our live casino features blackjack, roulette, baccarat, game shows and our signature Guts Roulette, delivered by providers including Evolution, Red Tiger, NetEnt and Authentic Gaming. We also operate Guts poker on the iPoker Network, with a downloadable poker client available, alongside tournament series, leaderboards and cashback programmes for poker players. Our sportsbook covers 38 sports, from football and tennis to esports and specials markets. All games may be tried in demo mode with play money once you have registered.

Guts Casino App and Mobile Access

Our platform is available on desktop, browser and mobile, and we optimise our site so you can play through your device's browser without needing a dedicated Guts casino app download. We recommend accessing our mobile site directly for the most stable and secure experience.

Responsible Gambling

We are committed to promoting responsible play. We provide tools including deposit limits, loss limits, time-outs and self-exclusion, and we encourage you to use these tools if your gambling ceases to be enjoyable or within your control. Customer funds are held in accounts separate from company operating funds; however, we advise that these funds are not protected in the event of insolvency.

Disputes and Governing Law

These terms are governed by the laws of Malta. If we are unable to resolve a complaint directly, we will refer you to eCOGRA as our alternative dispute resolution provider, with further escalation available to the Malta Gaming Authority Player Support Unit where appropriate. You may reach our support team via email, live chat or by requesting a call-back, and our live chat operates 24/7 with an average response time of around 60 seconds.

Amendments to These Terms

We may update these Terms and Conditions from time to time to reflect regulatory, operational or commercial changes. We will publish the updated terms on our website, and your continued use of our services after changes take effect constitutes your acceptance of the revised terms. We encourage you to review this page periodically.

Contact Us

If you have questions about these terms, our bonus policies or your account, please contact us at support@guts.com or support-en@guts.com. For unresolved complaints requiring escalation, you may write to csmanagement@guts.com.