Guts Responsible Gaming

At Guts Casino, we believe that gambling should always remain an enjoyable form of entertainment rather than a source of stress or financial harm. We are licensed by the Malta Gaming Authority under sub-licence MGA/CRP/1117/2025/02 and by the UK Gambling Commission under licence 056427, and both regulators require us to place player protection at the centre of everything we do. Whether you play our slots, join our live casino tables, or log in to Guts poker, we want every session on Guts Online Casino to remain safe, controlled, and fun.

Our Commitment to Safer Gambling

We recognise that for a small number of players, gambling can become a problem. That is why we have built a dedicated set of tools and policies to help you monitor and manage your play. When you register a Guts Casino login, we ask you to confirm that you are at least 18 years old, or 19 where local law requires a higher minimum age. We take underage gambling extremely seriously, and we use identity verification checks to confirm the age and identity of every account holder.

We provide free self-assessment tools so you can check whether your gambling habits may be becoming a concern.
We offer deposit, loss, wager and session limits that you can set directly from your account.
We give you the option to take a short break or exclude yourself permanently from Guts Online Casino.
We train our support team to recognise signs of problem gambling and to respond with empathy and guidance.

Tools to Help You Stay in Control

Deposit and Wagering Limits

We allow you to set daily, weekly or monthly deposit limits on your account, helping you manage your Guts deposit activity before it becomes a problem. Once a limit is set, we will not allow further deposits until the chosen period resets, and any reduction you request takes effect immediately, while increases are only applied after a cooling-off period. This applies across all payment methods available on Guts, including Visa, Mastercard, Interac, Neteller, Skrill, Paysafecard, Trustly and bank transfer.

Reality Checks and Session Reminders

We can activate reality check pop-ups that remind you how long you have been playing and how much you have won or lost during a session. These reminders appear at intervals you choose, so you always remain aware of your activity whether you play on our desktop platform, through Guts casino mobile, or via the Guts app.

Time-Outs and Self-Exclusion

If you feel you need a break, we offer a time-out feature that temporarily suspends your account for a period ranging from 24 hours to several weeks. For longer-term concerns, we provide self-exclusion for a minimum of six months, during which we will close your account, remove you from promotional communications, and prevent you from opening a new account with Guts casino or Guts Casino affiliated brands. We take self-exclusion requests seriously and will not reverse them before the agreed period has ended, even if you contact our support team asking to resume play.

Bonuses, Promotions and Responsible Play

We design our bonus offers, including our welcome packages, Guts free spins, Guts no deposit bonus promotions and ongoing Guts casino promotions, to be transparent and fair. Every deposit bonus carries clear wagering requirements, and we cap the maximum bet during wagering to help you avoid escalating your stakes beyond what you intended. Before you claim a Guts bonus code or take part in the Game of Guts loyalty programme, we encourage you to read the terms carefully and only wager what you can comfortably afford. To learn more about our current offers, visit our Guts Casino bonus page. We do not want promotions such as Guts casino no deposit bonus offers or Guts casino free spins to encourage play beyond your personal limits, and we always recommend treating bonus funds as an addition to responsible play, not a reason to increase your budget.

Recognising the Signs of Problem Gambling

We encourage every player to periodically check in with themselves about their gambling behaviour. Some signs that your gambling may no longer be a healthy form of entertainment include:

Spending more time or money than you originally planned when you log in to your Guts casino login.
Chasing losses by depositing again shortly after a Guts withdrawal falls short of expectations.
Neglecting work, relationships or financial responsibilities because of gambling.
Feeling anxious, irritable or preoccupied when you are unable to access Guts poker or our casino games.
Borrowing money or using funds intended for essential expenses to fund further deposits.

If any of these apply to you, we strongly encourage you to use our self-assessment tools or reach out to our support team, who are available 24/7 through live chat, email, or a call-back request.

Protecting Minors

We do not permit anyone under the age of 18, or 19 where required by local law, to register for a Guts account or access our services. We use robust age and identity verification procedures during registration and before withdrawals, and we recommend that parents and guardians install filtering software on shared devices to prevent minors from accessing gambling websites, including Guts Online Casino, Guts casino nz, or any related platform.

Support Organisations

We work alongside independent organisations that specialise in gambling support and problem gambling treatment. If you or someone close to you is struggling, we encourage you to contact:

GamCare - free, confidential support for anyone affected by problem gambling.
BeGambleAware - information, advice and support tools for safer gambling.
Gamblers Anonymous - peer support groups for individuals seeking to overcome gambling addiction.

Our support team can also direct you to eCOGRA, our alternative dispute resolution provider, or to the MGA Player Support Unit, should you need further assistance regarding your account or a dispute.

How We Can Help

We want responsible gaming to be a simple, accessible part of your experience whenever you register, deposit, or explore our slots, live casino games and sportsbook. If you would like to set limits, request a time-out, or discuss self-exclusion, we invite you to contact our support team via live chat or email at support@guts.com. Our team is trained to handle these requests promptly, sensitively and confidentially, because we at Guts genuinely care about your long-term wellbeing, not just your time at the tables.

We continue to review and improve our responsible gaming tools as part of our licensing obligations, and we welcome your feedback on how we can make Guts Online Casino a safer environment for everyone who chooses to play with us.

Content updated: September 22, 2026